Frequently Asked Questions
Below are some of our frequently asked questions. If you have any other
questions or concerns, please feel free to contact us
via the web, or come and visit us at a location near
you.
| Why does it take so much information to get an insurance quote?
Insurance does not come in a one size fits all package. We offer coverage options from several different companies. Therefore, detailed information is necessary so that we can recommend the best coverage and company to meet your individual needs.
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| When is homeowners and property coverage on the coast going cost less?
We don’t have the ability to predict the future but we understand that coastal living means we pay more in insurance cost. We are actively encouraging the companies we represent to evaluate the opportunities available to serve our area. We are also looking for good companies to offer needed coverage at a competitive price. The cheapest price may not be the best answer for your needs. Some policies vary in coverage as much as the difference between a Yugo and a Mercedes.
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| How do I get help after hours?
One option is to access the 24/7 service offered directly by many of our companies. Your ID card or policy declarations page should list the toll free number by which you may contact them with service or claims issues. If you prefer we will be more than happy to handle all your service issues. Simply click the contact us link, fill out the form, and let us know your need. Be sure to indicate in the comments your preferred method of communication – email or telephone. We will respond during our normal business hours.
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| What information is needed to review my business coverages?
We are always glad to provide a no-obligation look at your business insurance coverage. We will ask for prior insurance information and usually some information on your gross receipts, labor costs, all types of business operations and your prior insurance company loss history called loss runs.
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| What can I expect when I come in?
You can expect friendly professional service, a listening ear and great value for your money. Before coming into our office for a quote or to purchase your policy you may wish to take the time to access the quote page under the appropriate insurance product on our web page. These pages will list the information you will need to have with you.
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| What types of information should I bring for a homeowner quote?
Bring information about your home such as year of construction, total square footage, type of construction, type and year of any updates to your home along with photos of all four sides of your home. You might wish to bring a list of any jewelry, tools guns or other items that might require additional coverage.
If we don’t current insure your automobiles be sure to bring information about them with you. Many of our companies offer additional discounts when they insure both your home and auto.
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| What precautions have to taken to assure that Rogers Insurance, Inc. will be there to help in the event of a catastrophe?
Rogers Insurance, Inc. backs up and securely stores your data. We have a plan in place that would allow us to be back in business within 48 hours or less even if our building was destroyed. Many times in the last 35 years we have been open to assist you within 24 hours of a catastrophe. If you have evacuated you can access our website as well as direct contact links to your company.
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